: March 1, 2025
Thank you for choosing our products/services. We strive to ensure your satisfaction with every purchase. Please review our refund policy below:
Refund requests must be made within 30 days of the purchase date1.
Products must be unused, in original packaging, and in resalable condition1.
Digital products are non-refundable once downloaded or accessed2.
Contact our customer service team at [email address] to initiate a refund request5.
Provide your order number and reason for the refund.
For physical products, you will receive a prepaid return shipping label via email7.
Return the item using the provided label within 14 days of receiving it7.
Full refund to the original payment method
Store credit
Exchange for a different product7
Sale or discounted items are final sale and cannot be returned or refunded7.
Personalized or custom-made items are non-refundable.
Subscription services are non-refundable for payments already processed2.
Refunds will be processed within 5-10 business days after we receive the returned item1.
Credit card refunds may take an additional 3-5 business days to appear on your statement.
We reserve the right to deny refunds that do not meet the above criteria.
Shipping costs for returns are the responsibility of the customer, unless the return is due to our error.
For defective products, please contact us within 48 hours of receipt for a replacement or refund.
By making a purchase, you acknowledge that you have read and agree to this refund policy. We reserve the right to modify this policy at any time without prior notice.
For any questions or concerns regarding our refund policy, please contact our customer service team.